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Top 10 Questions To Ask Your Roofing Contractor

Date: May 26, 2023

Selecting a reliable and professional roofing contractor is crucial to the success of your roofing project. Asking the right questions can help you make an informed decision, ensuring that you hire a qualified contractor who will deliver high-quality workmanship and service. 

To help you make an informed decision and ensure you're working with a qualified one, here are the top questions to ask your roofing contractor before hiring them.

  1. Are You Licensed and Insured?

As with any other professional you hire, you must know whether their company is licensed and authorized to operate. The licensing requirements for roofers can change depending on the state and the area, but a license ensures the roofing company's legitimacy. 

Hiring an unlicensed roofer can get you into a lot of trouble, including voiding the guarantee on your new roof, and leave you with no recourse if a project goes wrong.

You also have to find out if the business is insured or bonded. Accidents happen, and competent roofers should be covered by liability and worker’s compensation insurance to safeguard homeowners from mishaps. 

You may have to spend thousands of dollars in medical expenses if you employ a business with insufficient insurance and an accident occurs on your property. You are responsible for ensuring that your contractor is insured to avoid this tragic situation.

  1. How Long Has Your Roofing Business Been in Operation?

Many unqualified roofers in the field might need more expertise to perform excellent work on your roof. That is why you should know and look at how long the roofing business has been around. 

You can find out if a roofer is knowledgeable about the roofing industry, has the experience and expertise to do a job correctly, and will be there for the duration of the guarantee and lifespan of your roof by inquiring about their roofing experience. 

Finding out what professional associations and credentials your roofing contractor holds, such as the Arizona Roofing Contractors Association, can also help you assess their experience and expertise.

  1. What Roofing Materials Do You Offer?

Asking prospective roofers what roofing materials they offer is a simple way to get a good idea of your roofing options. You’ll also be able to discuss more technical matters, such as how the material or system will perform.

A roofer that offers more than one type of roofing material can give you more flexibility in your design. For instance, many homeowners are surprised that asphalt shingles are available in options other than what they’re used to seeing around the neighborhood – including the increasingly popular dimensional shingles.

  1. What Warranty and Guarantee Do You Offer?

When it comes to roofing projects, two different warranties are commonly involved. One is a warranty on the roofing company's work, and the other is a warranty from the manufacturer on the materials used. 

With that, make it a priority to determine what each warranty covers and how long it lasts. If your roofer says the manufacturer's warranty is included, determine if it covers the materials and the labor. It’s best to ask the contractor to provide you with at least a two-year warranty on his work, even though a manufacturer's warranty often covers the materials.

Although excellent roofing contractors will make every effort to guarantee that the materials and workmanship they employ are of the best caliber, your roof can be affected by various factors, so having the warranty in your back pocket will always give you peace of mind.

  1. What Is The Course of Action and The Expected Result?

Before they start working, they ought to be willing to explain all of the work that has to be done on your roof. Since there are several ways to request roof repairs or replacements, you must know the contractor’s concrete plans, recommendations, and step-by-step process.

By asking this type of question, you can tell if they're taking the most effective course of action or cutting corners if you know what they'll do to correct it. Also, you can get many estimates from other businesses to contrast them. 

A reputable roofer can give you a concrete plan for your roofing project and an estimated time frame. Ideally, they must inform you at every project stage and contact you as soon as bad weather causes delays.

  1. Can You Provide Local and Recent References?

The majority of reputable roofers are known for providing high-quality services. To ensure that you are working with the best roofing contractor in Arizona, ask them for references on their previous customers and roof projects. You can also request a portfolio of their previous projects from the past three to five months. 

If they are prepared to provide these references for you, they have nothing to conceal, proving that they are reputable. Asking them this question enables you to evaluate a contractor's work more effectively through reviews and recommendations. You can find out what other people are saying about them.

  1. Do You Offer Onsite Inspections and Written Estimates?

Only an onsite inspection can give the contractor all the details they need to make a roof condition estimate. Otherwise, you may want to select a different roofer if a contractor avoids an onsite assessment or tries to request detailed information about the roof over the phone.

An onsite inspection is crucial before any contract is confirmed or a quote is given since it allows the contractor to view the size of the roof they are dealing with, its structure, the state of its roofing materials, and your specific roofing requirements.

A comprehensive written estimate is essential to avoid misunderstandings and surprises. So before you sign anything or agree to anything, your contractor should provide a thorough estimate in writing. 

  1. What is the Payment Structure?

Make sure to inquire about the payment structure because every roofing business has a different one. Include the due dates, the amount due on each due date, and any late fees that may apply if a payment is missed.

Before they start working, it is your responsibility to determine up front whether you/they prefer cash, cheque, or credit for payment transactions. To ensure that your expenses are covered, it is imperative to learn whether additional costs will be connected with the roofing project. 

Lastly, determine the terms and conditions of their deposits and inquire about financing alternatives so you may make payments over time.

  1. What Are Your Measures to Take Care of My Property?

Even for the most experienced professional, fixing your roof is complex and dangerous. That doesn't imply that they should treat your stuff carelessly while doing so. 

The goal of asking this question is to figure out how they'll climb up and off of your roof without causing any damage to your property. You need to get a plan from a roofer detailing how they'll keep things safe before allowing them to start. 

Since roofers have this specific goal: to fix your roof, they may overlook some crucial areas in your house. Their vehicle, for instance, might end up ruining your lawn and yard. Dealing with a roofer who doesn't respect your property could be challenging.

Therefore, you must find out from your roofer how they want to arrange their tools, such as trucks, dumpsters, and ladders, to avoid causing harm to your home or your family members. The best roofing contractors will do an excellent job of roofing while also knowing how to care for your home. If they don't, they aren't the business you should be doing business with.

  1. What Additional Roofing Services Do You Offer?

Most roof contractors also provide additional services, such as fixing leaks, cleaning gutters, etc. Asking this question can benefit you, and you may even discover that you have other roofing needs.

In the case of high-velocity winds, your roof will likely become a total loss, and you will need emergency roof repair and restoration services. For instance, if your property suffers damage from a passing storm, hiring a roofer who provides emergency roof repairs, such as storm response services, can be helpful. 

Key Takeaways

Asking the right questions to your roofing contractor is essential for selecting a qualified and reliable professional who can deliver a successful roofing project. Gathering the necessary information and assessing the contractor's experience, skills, and professionalism can ensure a positive and hassle-free roofing experience.
If roofing contractors realize you are unfamiliar with the procedure, they can trick you. They may give you a higher quote, sell you expensive roofing materials, and pay extra fees for obnoxious services. Hence, consider the tips we provided above before hiring a roofing contractor.

About Mikku & Sons
Mikku and Sons red repair track with its logo painted on its side- roofing company track wraps
Our roofing company was founded in 2001 by Michael Riutta, who is still part of the ownership and management team. Between Michael, his two sons and co-owners, Devin and Joshua, and our crew members, we have many years of experience to handle any type of roof repair or roof installation solutions you may need.